Communications Unit Opportunities

Join our Team

Emergency Call Takers:
  • Respond to emergency 9-1-1 and non-emergency calls for assistance and information via the telephone or other mandated communication medium.
  • Provide timely service, being a critical first contact between the public and emergency services which includes police, fire or medical intervention.
  • Assess, prioritize and input critical information into the computer aided dispatch program and transfer calls to appropriate emergency response agencies as required. 
  • Must remain calm, composed and be able to take control of a situation that may be chaotic, heart-wrenching, stressful, and confusing.

Before you apply, please take a few minutes to watch this short video.

Learn more about the role and get tips to help you submit a stronger application.

Register for an Information Session!

We are offering two information sessions for those interested in the Emergency Call Taker position. Although attendance is not required to apply, we highly encourage you to attend to gain a better understanding of the role.

Register Today!

Already serving in Emergency Communications?

If you're interested in exploring a new opportunity, we would love to connect. Message us to learn more about our team, our culture, and what it's like to build your career with us.

Email careers@niagarapolice.ca.

Interested in Learning More?

The Emergency Call Takers Information Package

If you are interested in learning more about starting a career as an Emergency Call Taker, download the package below.

Includes:

  • Self-Assessment
  • Recruitment Process
  • Qualifications
  • Sample Work Schedule
  • How to Apply!