Communications Unit Opportunities

Join our Team

Emergency Call Takers:
  • Respond to emergency 9-1-1 and non-emergency calls for assistance and information via the telephone or other mandated communication medium.
  • Provide timely service, being a critical first contact between the public and emergency services which includes police, fire or medical intervention.
  • Assess, prioritize and input critical information into the computer aided dispatch program and transfer calls to appropriate emergency response agencies as required. 
  • Must remain calm, composed and be able to take control of a situation that may be chaotic, heart-wrenching, stressful, and confusing.

Before you apply, please take a few minutes to watch this short video.

Learn more about the role and get tips to help you submit a stronger application.

Already serving in Emergency Communications?

If you're interested in exploring a new opportunity, we would love to connect. Message us to learn more about our team, our culture, and what it's like to build your career with us.

Email careers@niagarapolice.ca.

Interested in Learning More?

The Emergency Call Takers Information Package

If you are interested in learning more about starting a career as an Emergency Call Taker, download the package below.

Includes:

  • Self-Assessment
  • Recruitment Process
  • Qualifications
  • Sample Work Schedule
  • How to Apply!