Insurance Requests

A Request for Records From Insurance Desk Form is provided for your assistance and can be downloaded in PDF format. For an accessible version of the form please contact the Insurance Desk.

You must provide enough detail in your request to assist us in identifying the record(s) you wish to access upon a reasonable effort.  If you don't provide enough detail for us to locate the record(s) you wish to access, we will ask you for clarification.  If clarification is not sufficient, we will not process your request.

Once you complete this form, and any other appropriate documents, the application may be dropped off at any Niagara Regional Police Service District Front Desk, or you may mail in your request with notarized copies of your identification.

Phone: 905-688-4111, option 3, extension 1024565

If you drop off your application at a District, be prepared to show two pieces of government issued identification, one with a photo, in order to confirm your identity.

Please note that requests will not be accepted by fax or e-mail. 

If you are a law firm acting on behalf of a client, or an insurance company requesting details about your insured, please submit your written request on letterhead, being sure to enclose a signed authorization / consent form made out to the Niagara Regional Police Service and signed by your client or insured, to:

Phone: 905-688-4111, option 3, extension 1024565

Please note: For witness statements and officer notes, processing fees will be invoiced to you, and payment must be received, before any documents are provided.  

Please note that requests will not be accepted by fax or e-mail. 

• 1 District - 198 Welland Ave., St. Catharines (Monday to Friday 7 a.m. to 8 p.m.)
• 2 District - 5700 Valley Way, Niagara Falls (Records Counter Monday to Friday 8 a.m. to 6 p.m.)
• 2 District - 5700 Valley Way, Niagara Falls (Front Desk open 24/7)
• 3 District - 5 Lincoln St., Welland (Monday to Friday 7 a.m. to 8 p.m.) (As of June 9th, 3 District is closed to the public for renovations)
• 5 District - 650 Gilmore Rd., Fort Erie (Monday to Friday 8 a.m. to 3 p.m.)
• 6 District - 501 Fielden Ave., Port Colborne 
• 8 District - 45 Clarke St., Grimsby (Monday to Friday 8 a.m. to 2:30 p.m.)